Senior Support Technician

Global Communities is seeking a Senior Support Technician to join the IT Department at the headquarters in San Diego, California. Global Communities is an international development non-profit organization. Our mission is to create long-lasting, positive and community-led change that improves the lives and livelihoods of vulnerable people across the globe.

The Senior Support Technician monitors, manages, and resolves Service Desk incidents in accordance with IT Incident Management Procedures.

Receives, manages, schedules, responds to customers, and troubleshoots support requests.
Documents incidents, problems, interaction, and resolution within service desk application. Communicates status of problems to customers.
Monitors and manages group and individual service desk queues. Reviews, prioritizes and assigns service requests to the appropriate group to perform the work requested, i.e. systems issues are directed to Network Services, SharePoint requests to SharePoint tech, and procurement for purchases based on evaluation of each request.
Creates and administers employees and computer accounts in Active Directory. Provides support and information to customers on usage of key applications.
Provides technical guidance and support services to the field offices. Installs and maintains desktop hardware, software, and peripherals. Records and manages hardware and software inventory. Images and distributes workstation computers to new and current employees as needed. Collaborates with the Network Support group to ensure efficient operation of desktop computing environment. Configures and administers the company VoIP and digital telephone system. Research new technology and telephony tools performs upgrades and routine system maintenance as needed. Configures and manages computer imaging software for all current computer models at HQ.
Participates in projects including but not limited to implementing new IT technologies; Conducts research for desktop products in support of IT hardware procurement and development efforts. Writes technical specifications for purchases. Participates in developing long-term strategies, performs analysis and capacity planning to anticipate and meet future customer hardware needs. Evaluates and recommends products for purchase. Works closely with and manages vendors and/or consultants providing technology services to Global Communities.
Maintains IT support reference library. Develops and maintains an up-to-date inventory of all customer IT assets.
Plans for and organizes testing software and hardware to evaluate ease of use and whether product will improve productivity of customers.
Provides 24 x 7 on-call and on-site support as needed to maintain uptime in the production environment. Travels on behalf of the Company on an as needed basis.
Undertakes other duties and projects as may be assigned from time to time.

• Domestic travel may be required to support the completion of IT projects and/or provide in-country program office support (approximately 5% annually).

Knowledge, Skills and Abilities
Expert knowledge of Microsoft Windows Operating Systems and Microsoft Office, Office 365 Suite and Applications. Expert knowledge of PC Software/Hardware installation, troubleshooting and repair.
Excellent critical thinking skills and sound judgment. Proven ability to make critical, timely and sound decisions based on accurate judgment.
Excellent customer service skills.
Ability to multi-task in fast paced environment, exercise patience and professionalism during stressful situations and follow established guidelines and instructions.
Excellent verbal and written communication skills.
Fluency in English, written and oral. Abilities in a second language preferred.
Accuracy, attention to detail.
Ability to work on an on-call basis.
Ability to read and interpret documents and ability to sit at a computer and operate a keyboard.
Bachelor’s degree and four years’ related IT experience; or eight years related IT experience.
A+, MCP or equivalent IT professional certification preferred.
Experience in customer support using industry standard service desk applications, such as, Manage Engine Service Desk required.
Experience with industry standard software deployment solution and Microsoft Active Directory preferred.
Experience supporting a remote workforce using mobile device management and remote access technology, such as Microsoft 365 Intune preferred.
Equivalent combination of education and experience.
A passion for the mission and values of Global Communities.
Must have U.S. work authorization.

Global Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Social Media Marketing Fall Intern

The Batonga Foundation is looking for an energetic, collaborative, and creative team player to join our small, quickly growing team. This part time position will directly support the Senior Officer for Development & Partnerships as well as the Executive Director.

Average Weekly Hours: 20
Internship Length: September 1, 2021 to December 31, 2021

Key Duties and Responsibilities
Assist the Development & Partnerships Senior Officer in planning, brainstorming, curating, and executing social media content strategies
Create content for and grow new and existing social networks, including Twitter, Instagram, Facebook, and others
Oversee day-to-day management of campaigns and ensure brand consistency
Work with team members to gather content and create newsletters and post program updates
Generate and present monthly reports summarizing communications, website and social media metrics

Previous experience in a similar role strongly preferred
Knowledge of and experience working with Facebook, Twitter, and Instagram platforms
Excellent communication and organizational skills
Positive, energetic, assertive, can-do attitude, resourceful nature, and detail-oriented
A collaborative team player
Self-starter – confident and proactive
Aware of, and interested in, feminist movements, advocacy, and/or international development
Knowledge of French is a plus.
This job description summarizes the main duties of the job. It neither prescribes nor restricts the exact tasks that may be assigned to carry out these duties. This document should not be
construed in any way to represent a contract of employment. Management reserves the right to review and revise this document at any time. The Batonga Foundation is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for our team!

Compensation and Length of Internship
This is an unpaid and fully remote internship. However, Batonga does offer a stipend of $300/month to help cover the costs associated with working from home (computers, internet fees, office supplies, etc.). This internship will be for a period of four (4) months and can be extended up to twelve (12) months. This is a part-time internship, requiring 20 hours per week.

This internship is designed to be both educational and practical and provides a unique opportunity to gain valuable experience related to social media and communications functions within a vibrant, and rapidly growing international girls rights non-profit organization. In this position, the Intern will have the opportunity to enhance and further develop their skills and understanding of nonprofit communication efforts, interact with and learn from employees and executives globally, and learn more about Batonga’s growing programs.

How to Apply
Please submit a cover letter and resume to

We look forward to hearing from you.

Project Lead

AIDS-Free World is a small, fearless group of social justice advocates who have been wielding our influence and relying on our insider UN experience since 2007 to focus the attention of global institutions on the “underlying causes” beneath the spread of HIV. We work to end the injustices—discrimination, sexism, racism, ableism—that allowed a relatively weak little virus like HIV to infiltrate societies through the margins and detonate into a global pandemic. Using targeted communication, high-level advocacy, research, documentation, analysis, and impact litigation, we press for reforms within global and national institutions that were created to correct social ills and defend human rights, but that are failing to live up to those crucial mandates.

We seek a professional with significant project design and management experience to plan, lead, and help execute a project we’ve named “CAVIA.”

Position Overview
Reporting to Co-Director Paula Donovan, the Project Lead will be responsible for mapping out all the moving parts of the CAVIA project; creating a timeline for how those moving parts interact; keeping all the parts moving towards completion; documenting all decisions, details, and progress; and working with a small team of colleagues and implementing partners to achieve the CAVIA project.

CAVIA is a smartphone app that AIDS-Free World designed and created. The Project Lead will be responsible for the project based on the use of the app.

Our efforts to end impunity for sexual offenses committed by UN personnel take on many forms. One is an innovative way to bring the perspectives of those most affected directly to the United Nations. The CAVIA app will be uploaded to basic smartphones and programmed to play a series of pre-recorded, open-ended interview questions and record confidential responses, thereby introducing policymakers and project planners for the first time to a population more intimately familiar with UN sexual exploitation and abuse than any other: those living in areas that have hosted UN peacekeeping, emergency response, or development assistance operations.

Please read more about CAVIA here:

The Project Lead will need to plan and manage the CAVIA project, including the work to program the app with questions; load it onto smartphones; design training materials; recruit, contract, train, and equip implementing partners around the world; work with them to host forums to introduce the app to specific communities; support the implementing partners as they use the app to interview those living in these communities; receive the compiled information from the implementing partners; and communicate the results to communities and then to the world.

Applicant Profile
Essential requirements include a work history that demonstrates the ability to design and carry out a comprehensive plan for a multi-year, multi-phase project; monitor and track the progress of this project; and recruit and work with partners in low- and middle-income countries to implement particular phases of the project.

The work history of the professional we seek will clearly demonstrate the ability to execute complex international projects with precision, thoughtfulness, a collaborative and inclusive rather than prescriptive approach, well-honed listening skills, and respect for and eagerness to learn from people of all cultures and social and economic groups.

They must have the social skills that will make them a comfortable addition to a small, progressive, feminist team. The successful candidate will be a flexible and effective collaborator who can work with colleagues whose advocacy work does not fit a traditional project management approach.

Key Responsibilities
– In consultation with AIDS-Free World staff, map and design the full project plan to complete the objectives of the CAVIA project
– Working collaboratively with AIDS-Free World staff, manage the work of the project’s plan and help execute the successful completion of the CAVIA project
– Establish and maintain relationships with implementing partners and external experts, ensuring that partners’ needs are met in a timely way and that they fulfill the contract terms as expected
– Coordinate hiring of external experts, consultants, and contractors
– Document all parts of the project, including lessons learned
– Make and elicit recommendations for changes to and improvements in the project’s design and implementation
– Conduct ongoing risk management assessments throughout the project


At minimum, the candidate must have a bachelor’s degree.

Required Experience
The successful candidate will be able to demonstrate prior professional work experience that includes:
– A minimum of seven years’ work in multiple project management roles, where projects involved both planning and hands-on execution
– Designing and managing projects that are in a context, culture, and/or country that is different from the candidate’s own
– Designing, managing, and executing multi-year projects in low- and middle-income countries
– Collaborating with partners in developing countries
– International budget planning and management
– Communicating with supervisors, colleagues, and project partners remotely
– Working for a non-profit organization
– Opportunities to demonstrate a commitment to social justice and feminist principles

Additional Required Skills
– Must demonstrate an exceptional ability to communicate clearly and professionally in all written and verbal exchanges
– Must be able to communicate fluently in English
– Proficient in Microsoft Office suite and remote communication tools
– Fluency in French is a strong asset, though not an essential qualification

AIDS-Free World was created as a virtual organization. With no physical headquarters, we employ a network of colleagues who live in different countries and work across time zones and continents.

The Project Lead will work remotely from home or a rented office in a space shared by like-minded organizations. Candidates who are currently legally eligible to work in Canada are invited to apply. Please note that AIDS-Free World is unable to assist with obtaining visas or work permits. Working hours will be Eastern Time, 9am – 5pm, with some work required outside of these hours. International and domestic travel will be required.

We offer a generous benefits package and competitive NGO compensation commensurate with experience.

How to apply
Please read the following guidelines carefully. Only complete applications will be reviewed.
– The application deadline is 5:00 PM (EDT) on Tuesday, August 10.
– Please submit your application online here:
– Please note that you will be required to submit answers to a series of questions as part of the online application process.
– You must submit your cover letter and résumé as separate PDF attachments.
– Please use your cover letter to describe how you fit the profile of the candidate we are seeking. Please detail how your project management skills and experience overlap with and will inform the work of the CAVIA Project.

Please note that shortlisted candidates will be asked to participate in an evaluated exercise as part of the selection process. This exercise will simulate one of the ways that the Project Lead will work with their supervisor and colleagues.

As AIDS-Free World Canada is a project on the MakeWay shared platform, the selected candidate will be an employee of MakeWay. MakeWay is committed to creating a diverse environment and is proud to be an equal opportunity employer.

Communications Associate

Are you a bilingual (French/English) self-starter with a knack for creative writing? Do you excel at speech writing, blogging, and storytelling? Do you believe health is a human right? If so, you may be our next Communications Associate. Integrate Health seeks a capable new team member to play a critical role in elevating Integrate Health’s profile to help achieve our mission. Reporting to the Chief Partnership Officer and working collaboratively with senior staff including the CEO, you will have the opportunity to help craft the story of Integrate Health. Your growth mindset, high level of attention to detail, and clear writing skills will be essential in enabling Integrate Health to expand access to high-quality healthcare.

Compensation is competitive and will be determined based on a combination of factors, including level of experience and the cost-of-living in the city you work from. For example, the annual salary for this position in the US will be between $40,000 and $55,000.

About Integrate Health
Integrate Health (IH) is a rapidly growing global health organization working to serve remote communities in West Africa and New York. We believe that access to healthcare is a human right, and we are committed to making this a reality in the countries in which we work. Integrate Health works alongside governments and the local community to implement and study an integrated approach to strengthening primary healthcare delivery in order to achieve universal health coverage. By integrating professional Community Health Workers with improved care in public clinics, this approach creates a patient-centered health system that is accountable to the community and dramatically reduces mortality in severely resource-limited settings. For more information on Integrate Health, please visit

Integrate Health offers a generous benefits package including:
• Aetna health, vision, and dental insurance.
• 401k retirement plan with employer match up to 3%.
• Minimum 20 vacation days/year plus office closed between Christmas and New Year’s Day.
• 10 days of sick leave.
• 12 weeks of fully paid parental leave (pertains to birth or adoption) after first 12 months employment.
• 16 hours of paid leave each year to participate in volunteer programs.
• Other benefits offered: Travel insurance, shared office space, need-based salary advances, flexible hours, professional development opportunities.

Your Contribution
We are seeking a Communications Associate who will be a key member of our Development and Communications team. They will work with staff across Integrate Health, most closely with the Development and Communications Coordinator, to execute on the communications strategy, develop content and support story-telling efforts, and advance thought leadership.

1. Content Generation
• Consistently manage the editorial calendar as a living document and schedule.
• Ensure consistent messaging across teams to support brand identity.
• Generate content for diverse IH platforms including but not limited to website, blogs, insight articles, op-eds, Annual Report, email newsletters, video production, etc.
• Work closely with the Development and Communications Coordinator and the Togo-based Communications team to contribute to ongoing story banking to ensure personal accounts of our work in Togo are shared widely and systematically.
• Support other content and multi-media production as requested.
2. Thought Leadership
• Monitor media platforms and track relevant thought leaders in the field, promoting opportunities to engage on the global level in the movement towards universal health coverage and gender equity.
• Support senior leadership as the external face of Integrate Health by researching and preparing talking points and other relevant materials on pertinent issues.
• Copywrite and co-write think pieces to advance organization’s mission.
• Collaborate across teams to increase authorship among staff.

3. Speaking Engagement Preparation
• Support the CEO and other staff in preparing for external speaking engagements through researching the venue/event, relevant topics, etc. and propose talking points.
• Develop slide decks, press releases, talking points, or any other necessary collateral for the speaking engagement.
• Draft scripts for speeches and provide coaching/prep assistance to the speaker.
• Coordinate and support needs relating to the engagement, including coordinating schedules, drafting of reports, etc.

4. Social Media Management
• Develop and manage social media schedule and content to ensure that events, news, and programmatic updates are optimally posted.
• Ensure that Integrate Health’s social media channels are up to date including Twitter, Instagram, Facebook, and LinkedIn.

What Are We Looking For?
• Fluency in English and French required
• People who can bring new perspectives to the organization (recruiting for culture add rather than culture fit)
• Bachelor’s degree or equivalent experience
• Some communications or nonprofit experience (1-2 years)

• Excellent, demonstrated writing skills
• Excellent, demonstrated oral and written communication skills
• Solid copy editing and content management skills across all platforms
• A deep commitment to anti-racist, anti-sexist, anti-neocolonial ideals

The ideal candidate is a sound communicator, self-directed, and professional. They are a team player who loves to collaborate with a passionate and growing team. The Communications Associate may have varied skills or interests not captured within this job description: we want to cultivate your skills to complement our team of self-starters.

What will get us excited?
• 3+ years of experience
• Experience with creating content and managing social media
• Experience with graphic design
• Experience managing communications/editorial calendars and public relations
• Competence using MailChimp and website management
• Knowledge of or experience in global health

Success Profile
IH values include efficacy, empowerment, commitment, transparency, and respect. IH expects that the Communications Associate will model and embody these values and will have the following characteristics:
• Diplomatic and humble learner with the ability to listen
• Growth mindset and lifelong learner attitude
• Excellent interpersonal and communication skills (written and spoken), with demonstrated ability to earn respect of colleagues and partners from diverse backgrounds
• Experience in development or communications at a not-for-profit organization preferred
• Must be extremely detailed oriented, organized, and efficient
• Must be committed to social justice and to the fundamental rights of all humans

To Apply
Please submit a resume and responses to the three questions below to with Communications Associate in the subject line.

1. Why are you interested in this position?
2. What is one reason you think you’d be a good fit for this position?
3. What is one strength you would bring to this position?

Please keep total question responses to a maximum of one page. The application deadline is rolling. Interested applicants are strongly encouraged to apply as soon as possible.

Our Values
Integrate Health is committed to being an anti-racist, anti-sexist, anti-neocolonial, and pro-equity organization. We acknowledge that this is an ongoing process and that we will always have more work to do to identify, unpack, and interrupt the ways dominance shows up in our organization and our sector. You can read more here about the work we have undertaken to date. Integrate Health was founded as a response to what we perceived as failures in the aid community to do what was right.

Integrate Health undertakes the hard work of engaging communities and tackling hard and structural challenges in healthcare, all in a way that is led by local leaders.

We place a high value on diversity and the benefits that come from having employees with a wide variety of backgrounds and experiences. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Applicants of color and women are strongly encouraged to apply.

Hiring Process
The hiring process will include the following steps:
1. Review submitted applications
2. Conduct 20-minute screening interviews for shortlisted candidates
3. Request that shortlisted candidates submit a practical assessment (designed to take no more than two hours to complete)
4. Conduct skills-based interviews for 3-5 candidates
5. Request references
6. Conduct final interview if necessary
7. Make offer

Only shortlisted applicants will be contacted, but candidates who proceed to step 2 will be notified if they are not chosen for step 3.

Coordinator, Total Rewards

Global Communities is an international development non-profit organization. Our mission is to create long-lasting, positive and community-led change that improves the lives and livelihoods of vulnerable people across the globe.

Global Communities is seeking a Coordinator, Total Rewards to join the People & Culture team at the headquarters in downtown Silver Spring, Maryland.

The Coordinator, Total Rewards functions as an integral member of the P&C team by supporting personnel administration, benefits, and compensation. This role provides excellent customer service, independently manages and prioritizes work effectively, is detail oriented, demonstrates initiative, confidentiality, and responsibility with a positive and can-do attitude.

Responsibility Area: Total Rewards

Reconcile and pay benefit invoices
Maintain P&C’s benefits SharePoint page, ensuring documents and forms remain up to date
Perform data entry of benefits and compensation information and ensure HRMS database is up to date and accurate
Support system audits and updates; develop specialized reports as needed
Provide support to the annual merit increase process, to include document tracking, data entry, preparing personnel action forms, employee letters and filing
Create ad hoc forms, templates, reports, and presentations
Send out monthly wellness newsletter
Other duties as may be assigned
Collaborate with and lend support to the Coordinator, Employee Engagement as needed
Responsibility Area: Personnel Administration

Create and maintain employee benefit files, electronic and paper
Maintain personnel files once they are created by the Coordinator, Employee Engagement
Perform routine filing of documents, electronic and paper
Perform data entry and prepare documentation in support of processing personnel transactions, including new hires, transfers, promotions, supervisor changes, salary adjustments, benefits adjustments, position changes, and separations
Liaise with Finance as needed
Monitor the employee request mailbox and respond to inquiries and requests in a timely manner
Order expressions of sympathy or well wishes (flowers, plant, or other gift) for employee events
Respond to employment verification requests; complete and maintain records of all employment verifications
Complete I-9 paperwork for new hires in assigned office
Responsibility Area: Reporting

DBA reporting to insurance carrier and Department of Labor
Support workers comp claims and reporting
Inform staff care carrier new hires and departures of employees in danger zones
Support EEO-1 and Vets-100 reporting
Support Affordable Care Act reporting including PCORI and 1095-C
Send out annual Medicare Part D notices to eligible employees and complete Medicare reporting
Support other reporting as needed
Responsibility Area: Department Budget

Reconcile and process all departmental invoices

Partner with all P&C team members as needed
May be required to work overtime during peak periods
Must be able to lift 25 pounds overhead
Provide reception desk relief during peak periods and during coordinated lunch breaks
Promote a culture of excellence, inclusion, learning, support, diversity and innovation
Other duties as assigned
Knowledge, Skills and Abilities
Knowledge of human resources general principles and practices
Exceptional customer service and interpersonal skills to interact and communicate with diplomacy and tact with all levels and backgrounds of staff
High degree of judgment, adaptability, problem-solving skills, initiative
Ability to prioritize and independently manage assigned tasks
Demonstrated ability to perform detail-oriented work with a high level of accuracy
Excellent written and verbal skills
Time-management skills with the ability to work in a deadline-oriented environment
Ability to work effectively and proactively both in a team as well as independently
Strong analytical and research skills
Undergraduate degree in related field or four years of related work experience
Computer skills including word processing (Microsoft Word advanced level preferred), spreadsheets (intermediate level Excel or better preferred), presentations (PowerPoint preferred), and graphics Able to maintain high degree of confidentiality
Fluency in English, written and oral; ability in a second language preferred
A passion for the mission and values of Global Communities
Must have U.S. work authorization.

Global Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Chief Equity and Inclusion Officer

Global Communities is an international development non-profit organization. Our mission is to create long-lasting, positive and community-led change that improves the lives and livelihoods of vulnerable people across the globe.

Global Communities is seeking a Chief Equity and Inclusion Officer to join the Executive Leadership Team at either the headquarters in downtown Silver Spring, Maryland or San Diego, CA.

The Chief Equity and Inclusion Officer will provide strategic and innovative leadership to develop and implement an integrated Diversity Diversity, Equity & Inclusion (DE&I) strategy and roadmap that supports the organization’s strategic priority to advance Diversity, Equity and Inclusion in the 2022-2024 strategic plan and the commitment to becoming a pro-equity organization. The Chief will work collaboratively with key stakeholders to ensure that a diversity, equity, and inclusion lens and strategies are applied and integrated into our recruitment and retention practices, organizational learning agendas, programs, policies, and procedures. The role will work closely with the CEO, the President and the Executive Team to ensure an integrated approach of DE&I principles and actions and that DE&I strategies are responsive to and reflective of our global context. The Chief will work to develop, monitor, and report on actionable and measurable DEI objectives, strategies, and key metrics and to incorporate DE&I trainings, learnings and competencies into the organization’s learning agenda and performance management processes.

This role will also manage all activities and aspects of a Diversity, Equity, and Inclusion Council; and provide guidance and support to Employee Resource Groups to ensure an inclusive climate that reflects our organizational values. They will serve as an institutional resource in key areas of importance such as racial equity, intercultural competency, gender equality, disability inclusion, adolescent/youth inclusion, sexual orientation, ethnic and religious tolerance, gender identity and expression, safeguarding and protection, localization and decentralization, and inclusive development.

Responsibility Area: Strategy Development and Realization

Lead and implement action plans for strategic priority to Advance Equity and Inclusion throughout our organization and in our work.
Ensure the utilization of DE&I goals and metrics for optimal applied learning and organizational performance in coordination with the Office of Strategic Information, Innovation and Learning.
Collaborate with functional areas across the organization in developing proactive, integrative, and intersectional strategies, approaches and multi-year plans to successfully achieve inclusion, diversity and equity goals, objectives, and outcomes.
Collaborate with relevant departments and the Chief Financial Officer to ensure allocation of financial and human resources to support the advancement of DE&I outcomes across the organization.
Serve as a member of the executive leadership team, providing guidance and advice to the CEO, President and the leadership team and as a change agent, leading diversity and inclusion efforts in partnership with executive leadership team, staff and the Diversity, Equity and Inclusion Council.
Collaborate with CEO, President and Global Communities Board Chair to ensure appropriate engagement with Board committees and leadership on issues related to organizational governance and DE&I.
Consult with and advise the senior leadership and the CEO and the President to facilitate an organization-wide shared vision of dismantling institutional racism and oppression that may be present in Global Communities and reporting on the progress of inclusion and equity strategies and goals.
Collaborate with senior technical and resource mobilization leadership at headquarters and in the field, and with the Communications Department, on the design and implementation of thought leadership and external visibility and positioning strategies related to Global Communities’ DE&I efforts.
Responsibility Area: Talent Acquisition and Retention/Organizational Development

In cooperation with the VP of People and Culture, develop inclusive talent acquisition and retention and performance management policies, practices, and procedures; design, develop, and implement organizational dashboard reports, workflow metrics, and analysis to identify historical trends, roadblocks and challenges, and optimal opportunities for positive change.
Partner with People and Culture to develop and enhance assessment tools on all forms of institutional oppression as well as lessons learned and opportunities for solutions that can be shared and brought to greater scale.
In coordination with People and Culture provide leadership to ensure that prospective and approved Global Communities employee affinity groups are supported to maximize their contributions to organizational goals and objectives.
Conduct ongoing assessments to drive action planning, reporting and implementation to enhance the employee experience and leadership effectiveness.

Responsibility Area: DE&I Initiatives Support, Organizational Learning and Thought Leadership

Convene and facilitate Diversity, Equity, and Inclusion Council and all other DE&I related committees and subcommittees, and track and coordinate all committee activities.
Represent Global Communities at external work groups working on DE&I issues, for example, Interaction and Humentum.
In collaboration with People and Culture, facilitate and manage complex situations; create safe spaces for discussion and learning on a variety of issues relating to DE&I.
In collaboration with the Senior Learning Advisor and OSIIL create and deliver learning and capacity-strengthening opportunities for Global Communities staff, local partners and board around DE&I, institutional and structural racism/oppression, colonialism, gender justice and feminism, and other relevant and important DE&I topics.

Responsibility Area: Proposal and Program Design support

Work with VPs of Technical Leadership and Support and Strategic Growth and Partnership to ensure program designs and funding sources reflect the DE&I principles of the organization.


Travel both domestic and international may be required up to approximately 10% annually.
Inspirational leader who will embrace bold, meaningful, and systemic change.
Aptitude to diagnose key issues and develop cogent strategies and plans.
Superior change management capabilities with effective relationship building skills across the organization.
Strong ability to adapt to changing dynamics.
Strategic thinking and decision-making skills, strong analytical and problem-solving skills are essential.
Ability to articulate vision and direction, communicate effectively and manage and measure team performance and accountability.
Working knowledge of principles involved in cross -cultural communication and intercultural competencies.
Knowledge, Skills and Abilities
Demonstrated depth of understanding of the US and international issues of diversity and inclusion and experience with implementing organizational transformation activities.
Possesses knowledge of programs, policies and best practices that ensure equity.
and achievement of organizational DE&I objectives in several human resources areas, including but not limited to recruiting and retention, succession planning, training &development, and performance management.
Understands applicable laws, regulations, and government requirements and their impact on the organization and the industry.
Direct work experience with issues of cultural differences, gender equity, religious tolerance, structural racism, agism, gender identity and expression, ethnicity, sexual orientation, and disability. Demonstrated sensitivity to these issues.
Demonstrated ability to exercise discretion; set and maintain standards for confidentiality, apply policies with consistency, use creativity in problem solving; ability to integrate information and use sound judgment and retain a positive outlook under pressure.
A track record of partnering & influencing with, and serving as a strategic partner to, all levels and functions of a global company, including the CEO, President, VP of People and Culture, and other executive leaders.
Demonstrated ability to work and communicate with diverse staff and be sensitive to their work needs.
Demonstrated ability to clearly convey information and ideas both verbally and in writing. Resiliency, flexibility, and the capacity to be effective, maintain productivity, keep focus on results, and use sound judgment are required attributes.
Demonstrated ability in assessing staff development needs and implementing training solutions as needed. Evaluate effectiveness and integrate in lessons learned for future staff training.
Understands the basic tenets and workings of compensation and benefits programs, policies, and best practices.
Possesses knowledge of programs, policies and best practices that ensure equity and achievement of organizational DE&I objectives in several human resources areas, including but not limited to recruiting and retention, succession planning, training &development, and performance management.
Understands applicable laws, regulations, and government requirements and their impact on the organization and the industry.
Bachelor’s Degree; Master’s preferred.
Minimum of 10 years of professional experience, which includes at least 5 years of leading and implementing diversity and inclusion programs in complex global organizations.
Must have U.S. work authorization.

Global Communities is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.