April 7, 2021

Program Manager II

  • Deadline: 30/04/2021
  • Location: JWBG
  • Organization: Catholic Relief Services
Full Time

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Background: CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961 and currently supports programs in the sectors of humanitarian relief, urban and agricultural livelihoods, civil society strengthening, and social justice promotion through its offices in Jerusalem, the West Bank, and Gaza.

In Gaza and the West Bank, CRS is implementing Salalem, an innovative, gender-transformative project that supports young women (YW) and youth with disabilities (YwD). The CAD $10 million project five-year (2019-2024) project, funded by Global Affairs Canada (GAC), seeks to reduce barriers and improve the networks and skills of YW and YwD to enter and remain in the labor market. Through participation in a “Leadership Institute” YW and YwD build employer-prioritized skills and apply these skills in the real world through internships or small business management training, while fostering support from key influencers in the home, workplace and community. SALALEM is being implemented with a high-capacity CRS team and 3 local partners (2 in Gaza and 1 in West Bank) as well as in coordination with well-established higher education institutions in the West Bank and Gaza.

Job Summary:

The Program Manager II will manage and provide technical oversight of the development and implementation of the Country Program (CP) gender and livelihoods programming, particularly for the Salalem project, ensuring effective systems and processes are in place that support high-quality programming advancing Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. Your management skills and knowledge will ensure that the CP delivers high-quality programming and continuously works towards improving the impact of its gender and livelihoods programming.

Roles and Key Responsibilities:

Effectively manage talent for gender and livelihoods and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, and complete performance management for direct reports.
Provide management, guidance, and technical oversight of all new and existing projects within the CP gender and livelihoods portfolio throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality principles and standards, donor guidelines, and industry best practices. The PM II will be responsible for guiding team members and partners through CRS and GAC standards and guidelines.
Lead the development of program learning – identify opportunities for learning in the area of gender and livelihoods and implementation of MEAL policy. Facilitate the dissemination of promising practices and lessons learned to contribute to the agency knowledge management agenda. Ensure integration of innovations and best practices.
Ensure the safety, dignity and safeguarding of project participants is prioritized throughout the project cycle. Promote CP accountability systems that feed into programmatic learning.
Contribute to the proactive pursuit of opportunities for new funding to ensure growth of the CP gender and livelihoods portfolio in line with agency, regional, and CP strategic priorities. Serve as the technical lead and technical writer to ensure quality proposals in gender and livelihoods per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
Oversee technical assistance and capacity strengthening activities in gender and livelihoods for staff and partner organizations to enhance program quality and impact.
Oversee the identification, assessment and strengthening of partnerships relevant to gender and livelihoods and the appropriate application of partnership concepts, tools and approaches.
Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources. Provide detailed oversight to budget planning, expenditures, forecasting and financial reporting that adhere to GAC financial requirements and CRS policy.

Required Languages – Fluent English (written and verbal) required; proficiency in Arabic preferred but not required.

Travel – Frequent travel throughout JWBG required; occasional travel anticipated within the region for trainings and workshops.

Supervisory Responsibilities: Senior Programming staff

Key Working Relationships:

Internal: Head of Programs, Country Representative, Head of Office in Gaza, Head of Operations, Other Program Managers within the CP, Finance Manager, Deputy Regional Director for Program Quality, Regional Technical Advisers, PIQA gender and disability TAs

External: Global Affairs Canada donor focal points, partners, relevant cluster coordinators

Knowledge, Skills and Abilities

Strong analytical and problem-solving skills, with ability to make sound judgment and decisions and offer innovative solutions
Strong relations management abilities. Ability to relate to people at all levels internally and externally. Strategic in how you approach each relationship.
Good presentation and facilitation skills
Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

Good experience in project grants management, including project design, preferably for grants from multiple public donors, including Global Affairs Canada.
Demonstrated ability to write high quality technical proposals and reports.
Experience implementing large projects with multiple partner organizations
Staff management experience and abilities that are conducive to a learning environment.
Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.


Basic Qualifications

Master’s Degree in International Development, International Relations or a similar field required. Additional experience may substitute for some education.
Minimum of 5 years experience in relevant field-based project management experience required, with preferably at least 2-3 years working in the area of urban livelihoods and/or social and behavior change programming and/or gender transformative programming and/or disability inclusion.
Experience in managing moderately complex projects preferably with an international NGO.
MEAL skills and experience required.

Agency-wide Competencies (for all CRS Staff)

These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

Continuous Improvement & Innovation
Builds Relationships
Develops Talent
Strategic Mindset
Accountability & Stewardship

Note: CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

Note: All positions requiring residence or frequent travel outside their home country must undergo and clear a pre-employment medical examination.

***Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.

CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.

CRS is an Equal Opportunity Employer

How to apply:

Yolondah Mitcham, yolondah.mitcham@crs.org