April 7, 2021

Investigator – Employee Relations

  • Deadline: 30/04/2021
  • Location: Worldwide*
  • Organization: CARE USA
Full Time

This role is part of the People and Culture team, reporting to the Head of Safeguarding and PSHEA. Safeguarding and PSHEA are critical skills and the role is reporting to a technical expert and specialist in planning, and managing investigations to ensure that CARE offices are prepared and able to respond to reports of misconduct. These investigations may include serious misconduct of CARE staff, and they must be fair and robust.

To be successful in this role she/he will be is responsible for the investigation of misconduct reports across our operations as directed by the Head of Safeguarding and PSHEA (Prevention of Sexual Harassment Exploitation and Abuse). She/He will conduct investigations ensuring all HR processes and procedures are followed to ensure that misconduct is dealt with in a professional, fair and timely manner. It is critical to evaluate all support mechanisms are in place for all those implicated, and that all actions are consistent with our values policies and procedures All cases should be closed out in a timely manner and communicated to the appropriate stakeholders.

She/He is a part of CARE’s centre of excellence in investigation management and will provide, coaching and mentoring across the organisation. Training and coaching staff to meet our high standards in this area.

This is a global role and (25-30%) travel is a key aspect of this role. The post holder is required to travel to locations of humanitarian disaster and conflict as part of this role and should be willing and able to do so (the role is home based during the COVID 19 pandemic).


Investigation management
Training coaching and capacity building
Analysis and feedback to support culture change
Development of a centre of excellence
Work as part of the wider team
Carrying out other responsibilities as directed by the Head of Safegurding and PSHEA


Degree level of education or equivalent work experience in HR
3-5 years of investigation management experience including complex cases
Training in managing complex and sensitive investigations
Training in interview skills and techniques and/ or mediation techniques
Confident and self-assured but acts with humility
Technical expertise in running misconduct and complex misconduct investigations
A background in HR, with experience of employee relations and employment law
Training in complex investigations
Excellent interviewing skills
Ability to run a number of complex processes concurrently while adhering to a demanding time schedule
Highly organised with excellent time management skills

How to apply: